Your Privacy, Forged with Canadian Trust

At Maple Forge Tackle, we craft more than just exceptional fishing gear; we forge lasting relationships built on trust and respect. Your privacy is paramount, protected with the same meticulous care and precision we devote to every custom lure and component.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, ensuring transparency and adherence to Canadian privacy regulations. By engaging with Maple Forge Tackle, you entrust us with your data, and we are committed to safeguarding it every step of the way.

Inquire About Your Data

Data Collection and Usage: Precision & Purpose

We believe in collecting only the data necessary to provide you with an unparalleled angling experience and to improve our custom tackle services. Below are the types of information we gather and how we utilize them:

  • Information Collected

    We collect identifiable information such as your name, contact details (email, phone, address), and payment information when you make a purchase or request a custom order. Non-identifiable data, like browsing habits, helps us understand website traffic and improve user experience.

  • Purpose of Data Use

    Your data enables us to process orders, fulfill custom requests, provide customer support, and inform you about new products or services relevant to your interests. We analyze non-identifiable data to enhance our website's functionality and content.

  • Cookies and Tracking

    Our website uses cookies to personalize your experience, remember your preferences, and analyze site usage. These are small files stored on your device. You have the option to accept or decline cookies through your browser settings, though doing so may affect website functionality.

  • Third-Party Sharing & Retention

    We engage trusted third-party services for payment processing and shipping, sharing only essential information for these purposes. Your data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is securely deleted.

Understand Your Data Rights

Your Rights, Your Control

We empower our valued customers with comprehensive control over their personal information. Your data belongs to you, and we provide clear mechanisms for managing it.

Access & Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it's inaccurate or incomplete. We are committed to maintaining accurate records.

Request Access

Opt-Out of Marketing

You can opt-out of marketing communications at any time. Simply use the 'unsubscribe' link in our emails, or contact us directly to update your preferences.

Manage Preferences

Data Deletion

In certain circumstances, you may request the deletion of your personal data. We will review such requests in accordance with applicable laws and our data retention policies.

Request Deletion

Security and Compliance: Our Unwavering Commitment

Just as we select only the finest materials for our tackle, we implement robust measures to protect your data. Your security is integrated into every aspect of our operations.

  • Secure Data Protocols

    We employ industry-standard encryption (SSL/TLS) for data transmission and implement firewalls and access controls to protect our databases from unauthorized access. Regular security audits are conducted to identify and mitigate potential vulnerabilities.

  • Canadian Privacy Law (PIPEDA)

    Maple Forge Tackle is fully compliant with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure all data handling practices meet or exceed the requirements set forth by this federal privacy law.

  • Incident Response

    In the unlikely event of a data breach, we have clear incident response plans to address the situation promptly, mitigate harm, and notify affected individuals and regulatory authorities as required by law.

For any privacy-related inquiries or to exercise your rights, please contact our dedicated privacy officer at [email protected] or call us at (613) 545-9876.